Privacy Policy

Last Updated: 16/06/2026

Welcome to Amanda Elizabeth Art. I respect your privacy and are committed to protecting the personal information you share with me. This Privacy Policy explains how we collect, use, and safeguard your information when you visit my website, www.amandaelizabethart.co.uk, or purchase a custom pet portrait.

1. Information We Collect

To fulfill your custom pet portrait order, we need to collect certain information. This includes:

  • Personal Identifiers: Your name, email address, billing address, and shipping address.

  • Payment Confirmation: When you pay via bank transfer, we may receive or request confirmation details (such as your name as it appears on your bank account or a screenshot/reference number of the transaction) to verify your payment. We do not collect, view, or store your bank account passwords or full financial log-in credentials.

  • Pet Reference Photos: The photos and descriptions of your pet that you upload or email to us so we can create your artwork.

  • Technical Data: Your IP address, browser type, and cookies used to improve your browsing experience.

2. How We Use Your Information

We use your information in the following ways:

  • To Fulfill Your Order: Creating the artwork, communicating with you about drafts/revisions, and shipping the final portrait to your door.

  • Payment Verification: Matching your bank transfer to your order so we can begin working on your portrait.

  • Customer Support: Answering your questions or resolving issues with your order.

  • Marketing (Optional): If you opt-in, we may send you occasional emails about new art products, sales, or studio updates. You can unsubscribe at any time.

3. How We Share Your Information

We only share your personal data with trusted third parties necessary to run our business and deliver your order:

Service Provider Why We Share It  - Website Platform (e.g. Webador)To host our website and manage your order details. Our Banking Institution Our bank processes the incoming transfer, which securely displays your name/reference as the sender on our statements. Shipping Carriers (e.g. Royal Mail)  To print your shipping label and deliver your portrait.

We will never sell or rent your personal information or your pet's photos to third parties for marketing purposes.

4. Displaying Artwork on Social Media

As an artist, I love to showcase completed pet portraits in my portfolio, on this website, and on social media (such as Instagram or Facebook).

  • We will never share your personal last name, address, or contact details.

  • If your portrait is a surprise gift, or if you prefer that your pet’s portrait remains completely private, please let us know when placing your order, and we will gladly accommodate your request.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with your custom artwork and to comply with legal, tax, or regulatory obligations (such as keeping tax records of business income). Reference photos are typically deleted from our active storage 6 months after the order is completed.

6. Your Rights

Depending on where you live (such as the UK, EU, or North America), you may have the right to:

  • Access the personal information we hold about you.

  • Request that your personal information be corrected or deleted.

  • Withdraw your consent for marketing communications.

To exercise any of these rights, please contact us at the email address below.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

  • Email: amandaelizabethart@outlook.com

  • Website: www.amandaelizabethart.co.uk